A consummate Business Analyst/ BI Reports Developer who successfully design, develop and implement BI solutions in line with business requirements; effectively utilise Web & OLAP intelligence reports and tools design; develop & test ETL strategies to populate data from various source systems utilising SSIS; implement/ deploy Microsoft Dynamics CRM, including configuring applications to meet client requirements; collaborate/ negotiate with stakeholders in defining project scope boundaries. He is highly skilled in business process reengineering; feasibility studies; solution recommendation/ implementation through to translating business user concepts/ ideas into comprehensive business requirements/ design documents, including creating process documents/ training manuals (NAV 4.0/6.0) whilst ensuring business process requirements are correctly aligned to system design. The candidate demonstrates an innate ability to identify risk and objectively select appropriate courses of action, meet deadlines and constantly multitask, resultant in effective execution of working with users in identifying/ outlining key business requirements; developing/ implementing ERP customizations; identifying/ assisting in implementation of new processes to facilitate flow of work of various department through effective utilisation of IT/ software/ ERP/ user support; business/ data analysis; systems utilisation; SAP Business Objects/ Crystal Reports development and implementing best practices; end user training; root cause analysis; and research abilities. A strong team leader adept in training/ motivating team members whilst ensuring adherence to quality standards.
- MS Dynamics CRM
- ERP Analysis, Implementation, Support and Training