Call centre /Helpdesk Administrator – 247683832

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A disciplined, service-focused Call Centre /IT Helpdesk Administrator and Project Consultant currently studying towards an IT National Diploma, presenting germane exposure within diverse global ICT companies and expertise in desktop/ server/ hardware/ software onsite and remote support (VDP/ VPN/ VNC) in line with client requirements, company policies and procedures and current legislation supported by excellent knowledge in Windows-based XP software, Windows 7/8 and Linux operating system. She is adept at new user onboarding (Active Directory)/ training/ support; providing premium helpdesk support, service desk monitoring & remote access services; utilising/ maintaining helpdesk tracking software; software/ hardware installation/ upgrades/ maintenance; installing/ testing/ configuring new workstations & peripheral equipment as well as inventory management. The candidate demonstrates knowledge of routers, switches, hubs wireless device; security maintenance (devices/ software); financial system support as well as timely fault and incident resolution while maintaining positive rapport with miscellaneous clientele.

  • Windows XP, 7, 8
  • Vista
  • Linux
  • LAN
  • WAN
  • Promise
  • Evenus
  • Active Directory
  • Internet/Intranet
CRITICAL CRITERIA
  • Retail Trade
  • Logistics Sector
  • ICT Sector
From R150 000
To R200 000
Department IT Department
MS Dynamics AX, GP, NAV, Other
AX Experience Confident (1-2 Yrs)
NAV Experience Confident (1-2 Yrs)
GP Experience Confident (1-2 Yrs)
Qualification Diploma
Job Experience Experienced (3-9Yr)
Annual Salary R 150-200K pa
Location North Rand
Ethnicity Black
Gender Female
Notice Period Immediately Available