An ambitious, analytically minded and forward-thinking IT Business Analyst/ Demand Planner with outstanding analysis and analytical acumen, combined with an advanced understanding of retail system functionality incorporating Microsoft GP Dynamics and Arch within the wholesale retail industry (group/ intercompany). She is proficient in drawing up business process flows; document functional/ requirements specifications & standard operating procedures; establish/ implement/ maintain business processes and procedures in conformance to set standards as well as requirements gathering; forecasting; inventory strategy development; and demand planning facilitation/ management (SAP) combined with new business acquisition/development acumen through pertinent key stakeholder, client and vendor interface and professional end-to-end query resolution whilst providing premium first line support to the business for the particular system/ solve complex problems encountered. The candidate excels in full life cycle project management (analysis/ design/ development/ testing/ implementation), including leading/ monitoring/ training cross- functional teams within fast paced, multicultural environments to ensure projects are delivered on time and within budget, scope and quality in conformance with user requirements and that optimal post implementation support is maintained continually.

• Microsoft Dynamics GP
• SAP
• Arch
• Microsoft Office (Word, Excel, PowerPoint, Project, Outlook, Visio)