Presenting a highly practised Business Analyst/Consultant with extensive global project management (Microsoft Dynamics AX (ERP)/ Microsoft Dynamics CRM) expertise within primarily the IT Industry – Technology Solutions sector. Excellent competency in business technology trends/ markets analysis/ business requirements assessment/ analysis/ documentation; ROI development; process design, mapping & documentation of functional requirements; business solution development/ communication; business processes and digital strategy consulting; product management (software solutions) as well as management of project deliverables including software implementation; data migration; interfaces (system integration); report design; training; security; and testing. The candidate demonstrates a holistic understanding of best practice with regards to solution/ enterprise/ business architecture; business process automation; operational efficiency; organisational change management; training strategies/ learning programme design; skills gap analysis; performance management as well as establishing/ documenting/ communicating policies & procedures across the board and aligning key stakeholders to realise the organisation’s strategic objectives.
- MS Dynamics AX (Axapta)
- MS Dynamics CRM
- Dynamics 365